Terms of Use

1. Acceptance

By using the Crystalis Brasil website, you confirm that you have read and agree to these terms. If you do not agree, please refrain from using our services.

2. Services

Crystalis Brasil acts as an intermediary in organizing tailor-made trips to Chile. Itineraries, prices and availability shown on the site are indicative and will be formally confirmed at the time of booking.

3. Quotes

Requesting a quote does not create a purchase obligation. Prices may vary depending on season, exchange rates and availability — we will always communicate any changes transparently.

4. Payments

Payment terms and installment options in Brazilian reais will be detailed in the commercial proposal. Cancellations and refunds follow the specific policy of each package.

5. Traveler responsibilities

• Valid travel document (ID or passport)
• Travel insurance recommended, especially for adventure activities
• Compliance with Chile entry requirements

6. Limitation of liability

Force majeure events — such as weather conditions, strikes or health emergencies — may alter itineraries. In such cases, we work to offer viable alternatives and keep you informed.

7. Contact

For questions about these terms, please write to contato@crystalisbrasil.com