Privacy Policy

1. Who we are

Crystalis Brasil ("we") is a travel platform connecting Brazilian travelers to experiences in Chile. This policy explains clearly how we handle your personal data under Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

2. Data we collect

When you request a quote, we may ask for:

• Full name
• Email address
• WhatsApp number
• Approximate travel date and destination of interest
• Optional message with travel preferences

3. How we use your data

• Prepare personalized proposals and quotes
• Contact you by email or WhatsApp, always respecting your privacy
• Improve our services and the quality of our support

4. Sharing

We do not sell your data. We share information only with operational partners in Chile — hotels, guides and transport — when necessary to deliver your trip, or when required by law.

5. Your rights

You may request access, correction, deletion or portability of your data at any time via the website form or WhatsApp. We will respond promptly and clearly.

6. Retention

We retain your data for as long as necessary to provide the service and meet legal obligations, generally up to 2 years after last contact.

7. Contact

For privacy questions, please write to contato@crystalisbrasil.com